COLLECTION
Every fee, in plain sight.
Prices, sale pricing, add-ons, Pay After Pass, refunds and resets.
- 6 questions
6 published guides
- Prices and sale pricingStart hereCurrent standard fees, the SPOOKY90 order discount, its expiry and the Pay After Pass exclusion.
- Add-ons and the bundle discountExact add-on charges, the original fee basis, all-four bundle calculation and Instant exclusions.
- Pay After Pass: what you pay and whenEntry payment, remaining fee after passing, total cost and optional add-ons for every Pay After Pass size.
- Refunds within 14 daysCancellation before account access, separate technical/payment-error cases, reporting windows and refund processing.
- Pay After Pass resetReset eligibility after a Pay After Pass loss-limit breach, reset fee and the distinction from Free Retry.
- Payment issues and chargebacksReport duplicate, incorrect or unauthorised payments with the order details; legitimate disputes and chargeback abuse are different.
ALL IN ONE PLACE
Prefer the whole rulebook?
Every target, limit and rule for all seven programmes on a single page.
Read the rulesNEED A HAND?
Can't find your rule?
Tell us your programme and stage.
We'll point you to the exact line.
